Complaint channels

The following organisations provide advisory services to the public and accept complaints about insurance:-

 

Asia Pacific Investment Advisors Limited (SpeedInsure)

Room 1, 1st Floor, 41 D'Aguilar Street, Central, Hong Kong.

telephone number

Tel : (852) 8209 0020

Phone : (852) 2811 3175

Email : cs@speedinsure.com

 

Insurance Authority

21/F, Queensway Government Offices, 66 Queensway, Hong Kong

Fax: (852) 2867 2565

Tel: (852) 2869 0252

Email: iamail@oci.gov.hk

URL: http://www.info.gov.hk/oci/

 

Insurance Claims Complaints Bureau

29/F, Sanxiang Building, 353 Lockhart Road, Wanchai, Hong Kong

telephone number

Fax : (852) 2520 1868

Tel: (852) 2520 1967

Email: iccb@iccb.org.hk

URL: http://www.iccb.org.hk/

 

Hong Kong Insurance Consultants Association

Room 3407, AIA Plaza, 183 Electric Road, Fortress Hill, Hong Kong

telephone number

Fax: (852) 2882 9943

Tel: (852) 2890 2137

Email: info@hkcib.org

URL: http://www.hkcib.org/

 

Hong Kong Professional Insurance Brokers Association

Room 2507-08, 25th Floor, China Insurance Group Building, 141 Des Voeux Road Central, Central, Hong Kong

telephone number

Fax : (852) 2869 8515

Email: (852) 2770 2372

Email: info@piba.org.hk

URL: http://www.piba.org.hk/

 

Insurance agent registration committee

29/F, Sanxiang Building, 353 Lockhart Road, Wanchai, Hong Kong

telephone number

Fax : (852) 2520 1868

Tel: (852) 2520 1967

Email: hkfi@hkfi.org.hk

URL: http://www.hkfi.org.hk/